SCCM Administrator
SCCM Administrator
Company:
Wipro Technologies
Location:
110 110Th Avenue Ne
300
Bellevue
WA
98004
US
Category:
Information Technology
Degrees Required:
Not Specified
Employment Type:
Full-Time
Manages Others:
No
Requirements:
- Provide operational support for day to day activities involving SCCM Client Health, Software Distribution, Software Updates, and Operating systems deployment.
- Provide incident and problem management support and proactively identify the shortcomings and provide solutions for sustained and predictable delivery of operational tasks using but not limited to Microsoft SCCM.
- Act as an escalation point for troubleshooting issues with Client Health, Software Distribution, Software Updates, and Operating System migrations for both internal and external customers.
- Proactively identify and log bugs/ DCR’s to relevant teams with thorough follow-up. Collaborate with various support and development teams to improve the overall quality of deliver.
- Use technical expertise in Windows, SCCM, SQL, and WMI as well as other enterprise applications to automate manual tasks.
- Troubleshoot failures.
- Identify system problems and recommend solutions to improve processing efficiency and stability.
- Assist in building, implementing and improving processes related with day-to-day Service delivery operations.
Responsibilities Include:
Provide SCCM system administration for customers in the following areas:
- Resolve tickets in queue for Software Distribution
- Perform Sustainer Patch management activities. All related Work Items should be completed within 48 hours.
- Perform troubleshooting and Remediation for patch and software distribution issues.
- Perform OSD tasks as per the defined processes.
- Follow documented Escalation process.
- Perform testing on tools/scripts developed by MPSD within the guidelines set when receiving the project.
Qualifications Include:
Technical Skills:
- Minimum 3-5 years deploying and/or operating SMS 2003 or Configuration Manager 2007.
- Ability to write complex SQL/WQL queries.
- Thorough understanding of Windows server and client platforms.
- Excellent in Windows, SQL, VBS / PowerShell Scripting and WMI to automate manual tasks
- Knowledge of WMI and XML
- Experience in OS Deployment technologies such as Configuration Manager OSD, PXE, WDS/RIS, Driver Management, USMT, and Peer Caching
- Good understanding of Active Directory, OU structures and Group Policies is a big plus
- Understanding of Branch Cache, Multicast and related network technologies is a big plus
Soft Skills:
- Works effectively across multiple teams, roles and disciplines
- Ability to work well under tight deadlines with a focus on customer satisfaction
- Excellent verbal and written communication skills
- Ability to successfully prioritize issues and drive to closure
Requirements:
Wipro is a global provider of consulting, IT Services, and outsourced R&D, infrastructure outsourcing and business process services. We deliver technology-driven business solutions that meet the strategic objectives of Global 2000 customers. With over 25 years in the Information Technology business, Wipro is the largest outsourced R & D Services provider and one of the pioneers in the remote delivery of services.
We deliver unmatched business value to customers through a combination of process excellence, quality frameworks and service delivery innovation. Wipro is the World's first PCMM, CMM and CMMi Level 5 certified software Services Company and the first outside USA to receive the IEEE Software Process Award. We are the first services company to embrace Six Sigma, lean manufacturing and factory model concepts to software engineering.
We have a wide geographical diversity of operations with over 72 global development centers spread across India, Japan, China, Eastern Europe, France, Austria, Sweden, Germany, UK and USA.
Over the last 6 years, Wipro recorded a Combined Annual Growth Rate of over 30% in Revenue from IT Services. This has produced revenue equal to $5.35 billion USD (As per results for the year ended March 31, 2010). Wipro employee strength has grown to over 108,000 at present.
We have the following opportunity that you can apply to: SCCM ADMINISTRATOR
Job Description:
- Provide operational support for day to day activities involving SCCM Client Health, Software Distribution, Software Updates, and Operating systems deployment.
- Provide incident and problem management support and proactively identify the shortcomings and provide solutions for sustained and predictable delivery of operational tasks using but not limited to Microsoft SCCM.
- Act as an escalation point for troubleshooting issues with Client Health, Software Distribution, Software Updates, and Operating System migrations for both internal and external customers.
- Proactively identify and log bugs/ DCR’s to relevant teams with thorough follow-up. Collaborate with various support and development teams to improve the overall quality of deliver.
- Use technical expertise in Windows, SCCM, SQL, and WMI as well as other enterprise applications to automate manual tasks.
- Troubleshoot failures.
- Identify system problems and recommend solutions to improve processing efficiency and stability.
- Assist in building, implementing and improving processes related with day-to-day Service delivery operations.
Responsibilities Include:
Provide SCCM system administration for customers in the following areas:
- Resolve tickets in queue for Software Distribution
- Perform Sustainer Patch management activities. All related Work Items should be completed within 48 hours.
- Perform troubleshooting and Remediation for patch and software distribution issues.
- Perform OSD tasks as per the defined processes.
- Follow documented Escalation process.
- Perform testing on tools/scripts developed by MPSD within the guidelines set when receiving the project.
Qualifications Include:
Technical Skills:
- Minimum 3-5 years deploying and/or operating SMS 2003 or Configuration Manager 2007.
- Ability to write complex SQL/WQL queries.
- Thorough understanding of Windows server and client platforms.
- Excellent in Windows, SQL, VBS / PowerShell Scripting and WMI to automate manual tasks
- Knowledge of WMI and XML
- Experience in OS Deployment technologies such as Configuration Manager OSD, PXE, WDS/RIS, Driver Management, USMT, and Peer Caching
- Good understanding of Active Directory, OU structures and Group Policies is a big plus
- Understanding of Branch Cache, Multicast and related network technologies is a big plus
Soft Skills:
- Works effectively across multiple teams, roles and disciplines
- Ability to work well under tight deadlines with a focus on customer satisfaction
- Excellent verbal and written communication skills
- Ability to successfully prioritize issues and drive to closure
FOR IMMEDIATE CONSIDERATION, PLEASE SEND YOUR RESUMES TO [Click Here to Email Your Resumé]
Equal Employment Opportunity Policy
Wipro's policy is that applicants are considered for employment solely on the basis of their qualifications and competencies. Wipro's hiring policy is geared to ensure that Wipro hires employee's without regard to their race, color, religion, national origin, citizenship, age, sex, marital status, ancestry, physical or mental disability, medical condition, veteran status or sexual orientation.
This information on race and gender is requested from you solely to help us comply with equal employment opportunity record keeping, reporting and other legal requirements. This is purely a voluntary activity, please provide the information only if you are comfortable doing so.
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